Trust & Business
How long has Action 1 Automotive been in business?
Action 1 Automotive has been serving Rochester, Michigan since 1987 — a family-owned and operated shop for nearly four decades.
What certifications do your technicians have?
Our technicians are ASE Certified and State of Michigan Certified for auto repair, with State and I-CAR certified technicians handling collision and body work.
What does your warranty cover?
All repairs are backed by a 12-month / 12,000-mile parts and labor guarantee.
Do you work on European and import vehicles?
Yes — European and import vehicle repair is one of Action 1's specialties, alongside full-service repair for domestic makes and models.
Location & Scheduling
Do I need an appointment for an oil change or basic service?
Walk-ins are welcome for many basic services, but calling ahead helps us guarantee a time that works for you. Call 248-652-7200 or request an estimate online.
What are your hours?
Monday–Friday, 8:00 AM–7:00 PM. Saturday, 9:00 AM–1:00 PM.
Do you offer towing?
Yes — Action 1 offers towing, with coverage throughout the Metro Detroit area.
Pricing & Insurance
How much does a full synthetic oil change cost?
A full-service synthetic oil change (up to 5 quarts) is $69.99. See our Specials page for this and other current web pricing.
Do you offer free diagnostics?
A free diagnostic is included with most repairs — ask our team when you schedule your service.
Do you accept insurance for collision repair?
Yes, Action 1 accepts all insurance for collision and body repair work.
Technical & Service Questions
What are the warning signs my transmission needs repair?
Common signs include slipping gears, delayed engagement, unusual noises, a burning smell, or fluid leaks. If you notice any of these, it's worth having it inspected before the damage — and repair cost — grows.
How often should I flush my coolant or brake system?
Most manufacturers recommend a coolant flush every 2–3 years and a brake fluid flush every 2 years, though it varies by vehicle. Ask our technicians for a recommendation specific to your car.
What does it mean if my check engine light is on?
It can range from a minor issue, like a loose gas cap, to something more serious. A computer diagnostic test pinpoints the exact cause so you're not guessing.
Does my vehicle need a Michigan state emissions inspection?
Requirements vary by vehicle age and county. Action 1 is an Emission Repair Facility and can test and service your vehicle to meet Michigan's requirements.
How often should I get a wheel alignment?
Most vehicles benefit from an alignment check once a year, or any time you notice uneven tire wear or the car pulling to one side.
